Terms & Conditions
Effective Date: 08.07.25
Welcome to Home Appeal. These Terms and Conditions (“Terms”) govern your use of our website located at www.homeappeal.co.uk and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.
1. About Us
Home Appeal
Website: www.homeappeal.co.uk
Email: thehomeappeal@gmail.com
We are a UK-based business selling homeware, including vases and dried flowers.
2. Use of the Website
You agree not to use our website for any unlawful purpose or in violation of any applicable laws. You must not:
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Interfere with or disrupt the website’s operation
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Attempt to gain unauthorised access to our systems
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Use the site to transmit harmful or malicious content
We reserve the right to suspend or terminate your access if you breach these Terms.
3. Products and Availability
We aim to display product images, descriptions, and prices accurately. However, errors may occur. We reserve the right to correct any errors and to refuse or cancel orders if product information was inaccurate, including after you’ve submitted your order.
All products are subject to availability. Some items may be handmade or seasonal and therefore limited in stock.
4. Orders and Payment
Orders are placed through our online checkout and processed securely via Shopify. We accept various payment methods, which will be displayed at checkout.
All prices are in GBP (£) and include applicable UK VAT unless stated otherwise.
We reserve the right to cancel or refuse any order at our discretion.
5. Shipping and Delivery
We currently ship within the UK. Estimated delivery times and shipping fees are provided at checkout.
Please ensure your shipping details are accurate. We are not responsible for delays or losses due to incorrect addresses or courier delays.
6. Returns and Refunds
We want you to love your purchase. If you’re not satisfied, please refer to our Returns Policy for information on how to request a return or refund.
7. Intellectual Property
All content on our website (images, text, branding, etc.) is the property of Home Appeal and is protected by copyright and other intellectual property laws. You may not use or reproduce any content without our written permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of our products. Our total liability to you for any claim shall not exceed the amount paid for the product in question.
9. Privacy
We take your privacy seriously. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page and take effect immediately upon publication. Your continued use of the site constitutes your agreement to the updated Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at: